crypto.com is available as an app and a website. It's important to distinguish between the two platforms. Notably, crypto.com does not provide an API connection for the smartphone app.
chain.report offers the API connection for the crypto.com Exchange WebApp in this context. An API key can be generated on the following website:
For the crypto.com smartphone app, only a CSV import is possible since the app does not have an API.
Users for the Exchange should use the following URL:
https://crypto.com/exchange/user/account-management/account-api-management
Have you discovered incorrect transactions on crypto.com?
Then we need a precise error description, where the error can be identified in specific transactions or other points. Information could include:
1) Which transaction(s) are involved? (Date, time, transaction type, token, amount, ...)
2) Where do you see an error?
3) Can a screenshot clarify this?
4) Is there a relevant CSV? If so, please upload it as well.
5) What was your actual expectation?
If you could clearly identify errors, please send us the data via the support chat on the website.
If you cannot clearly identify the error or its cause:
Example: The tax burden is too high, but you're not sure why? Please understand that we cannot conduct a portfolio analysis for non-professional users to search for potential errors. This option is available starting with the Trader package. A good starting point would be our FAQ - there you'll find answers to most questions.